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Wish points program
We have stopped the wish points program since 1st of July 2021. If you have any questions about this, please contact us.
 
Adjust account
1. Did you not register in the online store when ordering?
Don’t worry, you can still create your account:
- Click to Login on Forgot your password? 
- Enter the e-mail address of your account
- Click on the Request a password button
- A (temporary) password will be sent immediately to your e-mail address
- Connect with this temporary password
- Go to the My Profile tab in Profile and modify your password
Please note; if you select a space when copying the password, the password will not work!

2. You don't have a webshop account?
- Register a new customer webshop account on our website. 
- Enter your Nenko customer number (you will find this number on your order / packing slip / invoice)
- We will link your Nenko account to your webshop account
- Once this is linked, you will receive a message from our customer service department.

3. You have a webshop customer account that is not linked to a Nenko customer number?
- Log in with your e-mail address and password
- Go to the 'Profile' tab
- Enter your Nenko customer number (you will find this number on your orderconfirmations / packing slip / invoice)
- We will link your Nenko account to your webshop account
- Once these are both linked, you will receive a message from our customer service department


 
Forgot Password
Forgot your password? No problem!
- By Sign in, click Forgotten password
- Enter your account's email address
- Click the button Request Password  
- A (temporary) password will be sent to your email address
- Sign in with this temporary password
- Go to the Profile tab in My Profile and adjust your password
- Enter again your new password for extra control
- Click at the bottom the button Modify
For which target group are you looking for a product?
Elderly
Elderly
Special Needs
Special Needs
Children
Children
Therapy & Movement
Therapy & Movement
No specific target group
No specific target group
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NOT AVAILABLE FOR FOREIGN CUSTOMERS
With a credit card you can pay securely on the internet. You pay with the information on your credit card (MasterdCard, Maestro or Visa): - the name on the card - the card number, shown centrally on the front of your credit card - the expiration date (the month and year of the expiration date are on the front) - the validation code on Visa or MasterdCard (CVV or CVC) is a three-digit code on the back of your card. This code is an additional security check.
With PayPal, online payment is secure and protected. You do not have to keep your credit card at hand to make payment. Your bank account or credit card number is already stored securely in your PayPal account, so it is not necessary to enter your data endlessly. With PayPal you only need your e-mail address and password and you can safely pay online within a few clicks. PayPal is free for you as a buyer.
A transfer means that you transfer the money in advance via a regular bank transfer. You will receive an e-mail from Buckaroo with the bank account number, name of the beneficiary and of course the amount to be transferred. You need to transfer the amount within 7 days via a regular bank transfer.
As soon as we have confirmation of the moneytransfer, your order will be processed. If we have not received payment within 7 days your order will be canceled.
Note: during this period the delivery time of certain products may be changed!
You can deposit the amount shown on the order confirmation within 7 days into the account below. Tonce the amount is trnasferred and visible in our account the order will be sent, provided the product(s) are in stock.

For international customers : Nenko BV - Zaltbommel
ABN AMRO 's-Hertogenbosch
IBAN Account number: NL54ABNA0539216089

For Belgium: Nenko BVBA - Vorst-Laakdal
Fortis Bank Geel
IBAN Account number: BE230052464084

Please make sure that your order confirmation number is always mentioned with your payment!
no information available
Not available
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No information available
Do you want to be sure that the products ordered by you will actually be invoiced this year? We will then ensure that you do not encounter budget technical problems and that your budget of this year can be used even when products are not available at the moment.
AfterPay - AfterPay manages (for Dutch Citizens only) the entire post-payment process for www.nenko.com. This means you receive a digital invoice from AfterPay via email for payment of the product(s) purchased. If you are paying via AfterPay for the first time, the amount of the digital invoice can be a maximum of € 500 at www.nenko.com. If you are already known to AfterPay, you can pay a sum of up to € 500. AfterPay carries out a data check for approving your request to pay via digital invoice. AfterPay applies a strict privacy policy as described in its privacy statement. In the unlikely event your application to pay via digital invoice is not authorised, you can naturally pay for the product using another payment method. Please contact AfterPay if you have any queries. Please see the consumer section of the AfterPay website for further information.
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